Terms of Sale

1. Seller identity

The iptv-titan.com website and the Titan Player service are published by Axel de Castro, sole trader (entrepreneur individuel), registered under SIREN number 842 523 821, with its registered office at 4b rue de la Madeleine, 45140 Saint-Jean-de-la-Ruelle, France, EU VAT number FR86842523821.

Contact: axel.app.pro@gmail.com.

These terms of sale apply to every purchase made on the website. The Terms of Use and the Privacy Policy apply in addition.

2. Scope

The terms of sale govern the paid purchases made on the website:

• •activation of the manager panel
• •packs of monthly credits and lifetime tokens for managed client accounts
• •extra device slots for a cloud account

The Premium subscription of the app is sold through the App Store, Google Play or our web payment partner; it is governed by the Terms of Use and by those platforms' terms.

Every order implies full acceptance of the terms of sale in force on the day of the order, confirmed by the checkbox shown at payment.

3. Products and prices

Prices are shown in euros, all taxes included, before the payment is confirmed.

• •Manager panel activation: €39.99, one-time payment, lifetime access to the panel, including 12 monthly credits and 3 lifetime tokens
• •Pack of 12 monthly credits: €5.99. One credit extends a managed client licence by 30 days; 1 to 12 credits per activation
• •Lifetime token: €14.99. One token gives a managed client account a lifetime licence
• •Extra device slot: €2 for the 6th device, €2.50 for the 7th, €3 for each one after, up to 10 devices per account

Credits and tokens do not expire and cannot be converted into money. The seller may change prices at any time; the price shown at the time of the order applies.

4. Ordering and payment

Payment is made online through Stripe, a payment service provider, with the methods offered at checkout (bank card, Apple Pay, Google Pay). The seller stores no card data.

The order is final once Stripe confirms the payment. A confirmation and a receipt are sent to the account's e-mail address. The seller may refuse or cancel an order in case of suspected fraud, a disputed payment or a breach of the Terms of Use.

5. Delivery

The products are digital content and services delivered immediately after the payment is confirmed: panel access is opened, credits and tokens are added to the manager's balance, the device slot is activated on the account. Nothing is shipped.

6. Right of withdrawal

Under Article L221-18 of the French Consumer Code, a consumer has fourteen days to withdraw without giving any reason.

The products sold on the website are digital content supplied without a physical medium, whose performance begins immediately. By ticking the box shown at checkout, the customer expressly requests immediate performance and acknowledges losing the right of withdrawal once the product has been delivered (Article L221-28, 13° of the French Consumer Code).

• •Device slots: delivered and activated immediately, they are not refundable
• •Panel, credits and tokens: a request can be filed from the panel, section "Purchases and requests", within fourteen days of the purchase; it is reviewed against the units already used, any credit or token assigned to a client account being deemed consumed

A professional acting within their business has no right of withdrawal.

7. Managed client accounts and manager responsibility

The panel lets a manager create client accounts and assign them playlists whose credentials the manager holds. The manager alone is responsible for:

• •the lawfulness, origin and content of the playlists and streams they assign, the seller hosting, providing and controlling no audiovisual content
• •the information given to their clients and the protection of their data, in compliance with applicable law
• •the use of their credits and tokens, which are neither taken back nor exchanged

The seller provides the software tool only. In case of breach, fraud or a disputed payment, panel access and managed accounts may be suspended.

8. Disputed payments

If a payment is disputed with the bank or with Stripe, the credits and tokens from the disputed payment are frozen and panel access may be suspended until the dispute is resolved. A refund issued by the seller removes the unused units of the refunded lot and, where relevant, the device slot concerned.

9. Warranties and liability

Digital content and services benefit from the legal warranty of conformity set out in Articles L224-25-1 et seq. of the French Consumer Code. The seller undertakes to provide the service as described and to fix any lack of conformity within a reasonable time.

The service depends on networks and third-party services (Stripe, Firebase, app distribution platforms). The seller is not liable for interruptions attributable to those third parties, to playlist providers, or to a non-compliant use of the service. Its liability is limited to the amount of the order concerned.

10. Complaints

In case of a problem or disagreement, the customer contacts axel.app.pro@gmail.com, stating the account and purchase concerned. The seller undertakes to reply within a reasonable time and to seek an amicable solution before any other step.

11. Governing law

The terms of sale are governed by French law. A consumer residing in another European Union member state keeps the benefit of the mandatory provisions of their country of residence. Failing an amicable settlement or mediation, the French courts have jurisdiction.

12. Changes to the terms of sale

The seller may change the terms of sale at any time. The version applicable to an order is the one in force when it is paid; the update date is shown at the top of this page.